Frequently asked questions
Everything people usually ask before they pre-book.
What is Desk AI?
Desk AI makes AI phone assistants: Hostel Desk AI, a receptionist device for hostels and PGs, and Desk AI Personal, an AI secretary with its own phone number.
Which languages does Hostel Desk AI speak?
It answers callers in Hindi and English, and switches to the language the caller speaks.
Does it work at night and on Sundays?
Yes. The device answers every call 24 hours a day, 7 days a week, including nights and holidays.
How does it remind residents about rent?
On the dates you choose it calls each resident with pending rent, tells them the amount and records the reply. You see every reminder in the owner app.
Do I need a computer or an IT person?
No. You place the device, insert a SIM card, connect WiFi and add your rooms and residents in the owner app.
Which SIM card do I need?
A normal Indian mobile SIM with calling. Callers dial that number like any other phone number.
Can callers hear my own voice?
Yes. Record about one minute of your voice in the owner app or on the website, and the assistant answers in your voice.
How much does it cost?
Every plan includes the device, the owner app and software updates. We share the exact price on the confirmation call after you pre-book.
Is my data safe?
Calls and data stay in your account and are used only to run your assistant. Read our privacy policy for details.
Can I see the calls it answered?
Yes. The owner app shows every call with a transcript, and the recording when it is enabled.
Do you have dealers or partners?
We welcome dealer and partnership enquiries - send one from the contact page.